Client Name: Jim and Gloria Slater
Client Profile: Owners of K9 Storm
Company: K9 Storm manufactures and distributes ballistic dog vests for military and law enforcement worldwide.
Job Description: Client had started the project with another company and after 3 months of delays they approached Keystone Granite Inc. to complete the project.
Stone Used: Lavender Blue Granite
Client Experience:
At K9 Storm we have built a business on an uncompromising commitment to customer service while manufacturing the highest quality police and military K9 equipment possible. This mantra has been lived out daily for over 16 years at K9 Storm Inc. We strongly believe that our clients’ positive experiences have made our company what it is today.
Likewise, our experience with Keystone Granite indicates that they too are a company rooted in providing a positive customer experience. When our first granite contractor was presenting us with delay upon delay we sought out a second firm to complete our job. Keystone Granite Inc, took over the job and completed it within 2 weeks. The owner, Liz, and supporting craftsmen treated us like we would have expected to be treated. They treated us exactly like K9 Storm treats its customers-with integrity and product excellence. The fit, finish, and joinery of our countertops were amazing. We will be using Keystone in upcoming projects and highly recommend their services.
Client Name: Chris and Kathy Beattie
Client Profile: Retired Law Enforcement Workers
Stone Used: Roman White Granite
Job Description: Client came into Keystone Granite Inc. looking for a feature piece of granite for an over-sized island.
Client Experience:
We just wanted to say that we really love, love, love our new counter tops. They are absolutely lovely. Your installers did an excellent job. My daughter said they were terrific. Everything looks fabulous. Thank you again for your great service. It was a pleasure working with you. My countertops make me smile every day.
Client Name: Barb & Stan Newman
Client Profile: Stan has been in the real estate business for 40 years and manages/provides all services required for a real estate office of over 100 Sales Associates. Barb has been working in the fitness industry for 25 years and supplies individuals Personal Training to clients.
Company: “RE/MAX professionals” Broker/Owner Stan Newman, “Fitness FX” Personal Trainer Barb Newman
Stones Used: Hanstone® Engineered Quartz Specchio White and Difiniti® Engineered Quartz Palladium
Job Description: Client came into Keystone Granie Inc. looking to upgrade their laminate countertops to engineered quartz with contrasting quartz colors.
Client Experience:
We were very happy with our new counters. We enjoyed working with Liz and thought the installers were very proficient and professional. Their workmanship was exceptional and flawless. Fully satisfied with the product in every way.
Client Name: Brennan Hirayama and Lisa Ried
Client Profile: Owners of Lisa Ried Audiology
Company: Provides hearing testing and hearing health throughout Manitoba.
Stone Used: Hanstone® Engineered Quartz Sterling Grey
Project Description: Client came to Keystone Granite Inc. in the process of building a three story office building for their company. Client requested Quartz surfaces for reception area and offices.
Client Experience:
After deciding to make the investment of constructing our own office building, we chose Keystone Granite Inc. to help make a statement with our reception area. We spoke with Liz Roth (owner) who assisted us with choosing colors and design for our countertops. The end product reflects the attention to detail that Liz and Keystone Granite Inc. brought to our project.
Client Name: Alain Valdes
Client Profile: CEO of Ultra-Span Technologies
Company: Ultra-Span is a worldwide leader in the manufacture of concrete extrusion machinery and ancillary equipment for the precast/prestressed concrete industry.
Stone Used: Ivory Fantasy Granite
Project Description: Client came into Keystone Granite Inc. looking to upgrade their countertops to granite.
Client Experience:
Thank you for the terrific job you did on our kitchen counter and island installation. The quality of your workmanship was excellent. The installers brought to this project skill, experience, and professionalism. We appreciated the competent attention to the whole process and thank you for a job well done.
Client Name: Shelly Allen
Stone Used: Oscuro Mist Granite
Job Description: Client came into Keystone Granite Inc. looking to upgrade her kitchen counter tops.
Client Experience:
My counter is gorgeous and exactly what I pictured!!! The guys who installed it were very professional and I felt comfortable with them working in my house.
When doing renovations things don’t always go as planned, however, working with your company has been a pleasure and I’ve already recommended you to friends and co-workers.
Client Name: K. Gilmore
Job Description: Client had purchased a new condo with granite counter tops and was unsatisfied with the workmanship done by another company.
Stone: Bianco Antico 3cm
Client Experience:
I want you to know that the installers did an amazing job. Their professionalism, workmanship, dedication and skill of Keystone Granite’s employees were truly impressive. You have helped turn a nightmare experience around for me.
Keystone Granite has restored my faith that some people still believe in pride of workmanship. I am truly thankful.
I also want to mention that my contactor and I had asked permission to watch the installers do the install. It was truly an honor to watch the tremendous skill, attention to detail, the way one of the installers was able to fix the cracked edge by mixing the materials, the extra time he spent making sure the seam was perfect, and the respectful manner in which they treated my home. The other installer did a beautiful job rounding the edges so no little ones poke an eye out.
Client Name: Sheridan V
Job Description: Client came into Keystone Granite Inc. looking to upgrade her kitchen counter tops.
Stone: Caesarstone® Engineered Quartz in Ice Snow
Client Experience:
My experience with Keystone has been excellent from start to finish and I would recommend you to anyone and everyone.
First of all, the sales staff was the best part of Keystone right from the beginning. When I first came in, they were kind to my children and offered them cookies!! They were so easy and helpful to work with. They were always extremely friendly, soooo patient, personable and had the perfect balance of being professional but still human, kind and easy to work with. They were efficient but also had the skill to be able to build a relationship with her customers!
All the guys who came to my home were professional, nice and easy to work with too.
Lastly, your pricing was great. I fully researched pricing of Ceasarstone and found Keystone to be the most competitively priced.
Thanks so much for all of your help during this journey. I truly enjoyed working with you.
out.
Client Name: Lynn and Wally Mac Martin
Stone: Suede Granite
Client Experience:
Keystone Granite
My wife & I had a most fortunate experience when we were recommended to Keystone Granite on Fennell Street in Winnipeg. As we approached the door, our sales rep, Tiffany Pham jumped from her desk & greeted us. From there our positive experience just escalated. Tiffany listened to our needs, & being exceptionally knowledgeable about her products, recommended a few choices. Then when we made our selection, Tiffany then took us to the yard to ensure what her computer said was available to confirm the product. A date for delivery was confirmed. A day before the product was to be delivered, we received our Granite & installed by an informed, friendly team. It was certainly a most positive experience and reflected ‘old fashion service’ which was so refreshing. Thanks Keystone and Tiffany, job well done.
Lynn & Wally MacMartin.
Client Name: J & D
Stone: Caesarstone Engineered Quartz 3cm White Ash
Client Experience:
Over the past number of months we have been planning a complete bathroom reno. Our contractor referred us to Keystone. What an amazing referral. We required curbs for the stand alone shower, curbs for the drop -in tub and a vanity with undermount sink. Each person we dealt with was helpful, knowledgeable, courteous and it was very obvious they took pride in their work.
An added bonus – everything was done on schedule! There were no delays which was a huge benefit to our contractor.
We are very satisfied and are most appreciative of the professionalism of the Keystone team